Usage history is one of the key inputs Inventory Ally uses to generate inventory recommendations. If the displayed usage doesn't match what you expect, it's usually related to missing data, incomplete uploads, or mapping issues. Review the areas below to confirm Inventory Ally is receiving complete and accurate information.

Start by confirming that your order history has been uploaded successfully. Missing or incomplete order history can affect how usage trends are displayed. If you're uploading order history manually, select Open My VetCove Items History to download the correct report using the required format and date range. Then drag and drop the file into Inventory Ally.

Review the item's Average Daily Usage to understand how consumption has changed over time. This metric can help identify missing data or unexpected changes in usage patterns.

If the item uses sales data, confirm that it is mapped correctly. Verify that the mapping accurately reflects actual usage.

If one dose is sold from a 25-dose tray, the mapping should correctly represent that relationship.

Recent activity may not appear if invoices haven't been posted or transactions haven't synchronized from your PIMS. Confirm that recent transactions have been posted and synced successfully.

If your order history is complete, sales data is mapped correctly, recent transactions have synchronized, and the usage history still appears inaccurate, contact Inventory Ally Support for further investigation.

If your usage history doesn't match your expectations, review:

Keeping these data sources accurate helps ensure Inventory Ally displays reliable usage trends and generates accurate recommendations.