If Inventory Ally flags a count as unusually high, it doesn't necessarily mean you have too much inventory. In most cases, the warning is caused by a mismatch between the item's units of measurement and the quantity that was entered.
Review the areas below to identify the cause and resolve the warning.
What to review
Confirm the counting unit
Start by reviewing the item's Counting Unit. Make sure the quantity you entered matches the unit being counted.
Example
If you're counting individual tests, the quantity should represent individual tests rather than boxes.
If correcting the counting unit removes the warning, no further action is needed.
Confirm the ordering unit
If the warning remains, review the item's Ordering Unit. The Ordering Unit should reflect how the item is purchased.
Example
If the item is ordered as one box containing 12 tests, the Ordering Unit should represent the box, while the Counting Unit should represent the individual tests.
After correcting the Ordering Unit, update the inventory count using the appropriate Counting Unit. Once both units are configured correctly, the warning should be cleared.
Review merged items
If the item belongs to a merged group, review the merged conversion ratio. Conversion ratios should always represent equivalent quantities.
Examples include:
one tablet = one tablet
one milliliter = one milliliter
Incorrect conversion ratios can cause Inventory Ally to interpret inventory quantities incorrectly and trigger unusually high count warnings.
Still need help?
If you've confirmed the Counting Unit, Ordering Unit, and any merged item conversion ratios, but the warning still appears, contact Inventory Ally Support for further assistance.
Key takeaways
High count warnings are most commonly caused by:
an incorrect Counting Unit
an incorrect Ordering Unit
an incorrect merged item conversion ratio
Once these settings are aligned, inventory counts, estimated quantities, and recommendations should return to normal.